Privacy Policy — JOCAR PECAS E ACESSORIOS PARA VEICULOS LTDA

1. Who We Are

This Privacy Policy applies to JOCAR PECAS E ACESSORIOS PARA VEICULOS LTDA, CNPJ 43.130.186/0001-06, headquartered at Rua Guaicurus, 77, Lojas 65 e 87, Água Branca, São Paulo - SP, CEP 05.033-000. We can be reached at (11) 3797-0700 or [email protected].

We are a wholesale and retail supplier of new auto parts and vehicle accessories operating in São Paulo, Brazil, since 1971.

2. Information We Collect

When you contact us through this website or by phone and email, we may collect the following information:

• Full name
• Email address
• Phone number
• Message content related to your inquiry
• Business name and CNPJ, where applicable for wholesale buyers

We do not collect sensitive personal data, financial information, or health-related data through this website.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry or request
• Process orders and issue fiscal documentation (NF-e) where applicable
• Provide after-sales support
• Comply with applicable Brazilian law

We do not use your information for automated profiling, behavioral advertising, or any purpose beyond direct service delivery.

4. Data Sharing

We do not sell, rent, or share your personal data with third parties for commercial purposes. Data may be shared only where required by Brazilian law or a valid legal obligation.

5. Data Retention

We retain contact data for as long as necessary to fulfil the purpose for which it was collected, or as required by Brazilian fiscal and commercial regulations. You may request deletion of your data at any time by contacting us directly.

6. Your Rights (LGPD)

Under Brazil's Lei Geral de Proteção de Dados (LGPD — Law 13.709/2018), you have the right to:

• Confirm whether we hold your personal data
• Access your data
• Correct inaccurate or outdated data
• Request deletion of your data
• Obtain information about third parties with whom data is shared
• Revoke consent at any time

To exercise any of these rights, contact us at [email protected] or (11) 3797-0700.

7. Security

We maintain appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or destruction. Access to customer data is restricted to staff who require it for service delivery purposes.

8. Cookies

This website does not use tracking cookies or third-party analytics tools that collect personal data. Any technical cookies necessary for site functionality do not identify individual users.

9. Contact

For any questions about this Privacy Policy or your personal data, contact us:

JOCAR PECAS E ACESSORIOS PARA VEICULOS LTDA
Rua Guaicurus, 77, Lojas 65 e 87, Água Branca, São Paulo - SP, CEP 05.033-000
Phone: (11) 3797-0700
Email: [email protected]